13 general skills or competencies (Job family competencies) for Total Quality Analyst
Skill definition-Applying techniques and processes in examining and evaluating raw data to derive conclusions to support business decision-making.
Level 1 Behaviors
(General Familiarity)
Lists the steps on how to run and develop data analytic models.
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Level 2 Behaviors
(Light Experience)
Identifies opportunities for data analytics process improvement and automation.
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Level 3 Behaviors
(Moderate Experience)
Uses data analytics for all reporting to meet user requirements.
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Level 4 Behaviors
(Extensive Experience)
Oversees data analytics team members to ensure data collection and management meet requirements.
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Level 5 Behaviors
(Mastery)
Keeps up-to-date on emerging technology trends in data analytics to apply in our organization.
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Skill definition-Examining internal business processes to find opportunities for improvement.
Level 1 Behaviors
(General Familiarity)
Identifies and describes business process analysis techniques, including Six Sigma and Lean tools.
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Level 2 Behaviors
(Light Experience)
Identifies gaps to determine threats in process and business structure.
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Level 3 Behaviors
(Moderate Experience)
Implements process analysis plans according to business requirements.
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Level 4 Behaviors
(Extensive Experience)
Leverages process analysis to plan and forecast the process of the new business initiatives.
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Level 5 Behaviors
(Mastery)
Leads matrixed teams in the analysis of complex process flows involving multiple systems.
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6 soft skills or competencies (core competencies) for Total Quality Analyst
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Lists the principles and procedures of gathering information.
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Level 2 Behaviors
(Light Experience)
Determines the source of information to verify its reliability.
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Level 3 Behaviors
(Moderate Experience)
Uses survey results to identify areas that need improvement within our business.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvement of our business's records retention program.
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Level 5 Behaviors
(Mastery)
Generates innovative plans for curating and managing gathered information from different sources.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Lists the key benefits and effects of business process improvement.
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Level 2 Behaviors
(Light Experience)
Identifies the constraints causing bottlenecks in our production.
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Level 3 Behaviors
(Moderate Experience)
Pinpoints extraneous steps and sub-steps within the process that don't seem to serve a purpose.
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Level 4 Behaviors
(Extensive Experience)
Reassigns and retrains staff as needed in preparation for revised business processes.
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Level 5 Behaviors
(Mastery)
Promotes the automation of processes to minimize the number of manual steps and errors.
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Summary of Total Quality Analyst skills and competencies
There are 0 hard skills for Total Quality Analyst.
13 general skills for Total Quality Analyst, Data Analytics, Process Analysis, Statistical Process Control, etc.
6 soft skills for Total Quality Analyst, Gathering Information, Business Process Improvement, Attention to Detail, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Analyst, he or she needs to be proficient in Gathering Information, be proficient in Business Process Improvement, and be proficient in Attention to Detail.